Medicine Policies

At FastHeal Online Pharmacy, patient safety is our highest priority. All medicines supplied through our website are dispensed and checked by qualified pharmacy professionals in accordance with UK pharmacy regulations and clinical guidelines.

Prescription Medicines

Prescription-only medicines (POMs) are only supplied following an appropriate clinical assessment by one of our prescribers or upon receipt of a valid prescription issued by another authorised healthcare professional.

Where appropriate, additional information may be requested before a prescription can be approved.

Online Consultations

Some treatments require completion of an online medical questionnaire before a medicine can be prescribed.

Our prescribers carefully review every consultation to ensure the treatment is safe and appropriate. We may:

• Decline to prescribe if we believe it is not clinically appropriate.
• Request further information.
• Recommend an alternative treatment.

Pharmacy Medicines (P Medicines)

Some medicines available through our website require approval by a pharmacist before they can be supplied.

Our pharmacists may contact you if additional information is needed to ensure the medicine is suitable for you.

Clinical Safety

Before supplying medicines, we consider factors such as:

• Potential interactions
• Allergies
• Medical history
• Current medications
• Pregnancy or breastfeeding (where relevant)
• Clinical suitability

Our pharmacists and prescribers reserve the right to refuse the supply of any medicine if they believe it would not be safe or appropriate.

Genuine UK Medicines

All medicines supplied by FastHeal Online Pharmacy are:

• MHRA-authorised for use in the UK where applicable.
• Sourced from licensed UK wholesalers or manufacturers.
• Stored and handled in accordance with manufacturer recommendations and pharmacy regulations.

Medicine Information

Please read the Patient Information Leaflet supplied with your medicine before use.

If you have any questions about your medication, our pharmacy team is available to help.

Controlled & Restricted Medicines

Certain medicines may be subject to additional legal or clinical restrictions.

Extra identity checks or clinical assessments may be required before these medicines can be supplied.

Safe Use of Medicines

Always:

• Keep medicines out of the sight and reach of children.
• Never share prescription medicines with others.
• Take medicines exactly as directed.
• Store medicines according to the instructions provided.
• Dispose of unwanted medicines safely through a pharmacy.

Adverse Effects

If you experience side effects or believe you are having an allergic reaction:

• Contact our pharmacy team if you need advice.
• Stop taking the medicine if appropriate.
• Seek urgent medical attention if symptoms are severe.
• Suspected side effects can also be reported through the MHRA Yellow Card Scheme.